Customers should check their order details are correct, in particular with respect to model, colour, size and type and satisfy themselves that the goods they have chosen are designed for their particular use and requirement. The customer is also responsible for checking the dimensions of any goods purchased to ensure that they can be accommodated into their property (in particular, checking the width of doorways and stairways).

Please note that all transactions will be carried out in Pounds Sterling (GBP). Once you have placed your order, confirmation will be sent to you via e-mail

All prices are inclusive of VAT

All size and weight specifications are approximate.

For as long as any monies are outstanding to the company in respect of any goods sold subject to these conditions, the seller will retain equitable and beneficial ownership of all such goods until all the indebtedness has been discharged by the purchaser.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Fine Furniture reserves the right to decline orders for bulk or high value purchases.

Terms of payment are cash, cheque, card on purchase and payment must be made in full prior to/ on delivery. All overdue accounts will be charged at the rate of 2% per month for as long as the account remains unpaid, furthermore all special discounts will be terminated and discounts that may have been allowed on outstanding invoices will be cancelled and re-invoiced. The above-mentioned 2% will be charged in accordance with County Court Act, section 69. Additional interest at a maximum of 5% above Barclays Bank base rate will be applied to the account in direct relation to the cost of financing the outstanding account throughout the overdue period.

In the unlikely event of you failing to pay your account by the due date, you herby agree to pay all costs in relation to the collection of the debt including tracing fees, debt collection, interest at 2% per month and all legal fees. Any outstanding or overdue accounts will be passed to our debt collection agency.

Payment

We accept all major Credit and Debit cards displaying the Visa, Mastercard or Maestro symbol via PAYPAL.

NOTE: Fine Furniture is a part of the Bruno's group of companies and therefore will appear as Bruno's for online payments.

The goods will not be delivered until the customer's funds that have been paid to Bruno's have cleared in full.

Delivery

Delivery is a server able part of the order/ contract. It is offered as an additional and optional charge and service to customers. All delivery times and dates (where offered) are given in good faith but should goods be delayed due to circumstances beyond our control we will not be held responsible.

Where goods are requested to be delivered, such delivery is limited to the customer’s previously notified address and only as far as the front door. At the customers request and at the discretion of the delivery driver the goods may be taken into the customer’s property, but we accept no liability for loss or damage, which may arise to either the goods or the customer’s property as a consequence of such further arrangements.

Space at our premises is limited and goods cannot be stored for longer than 2 weeks after customers have been notified they are ready for collection or delivery. Items not collected or delivered within that period may be subject to a storage charge of £5.00 per week.

Credit Card Security

At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee

Claims for damaged goods, short or incorrect goods must be made within 14 days of receipt of goods. Claims made after this period will not be entertained. Any complaint of any nature relating to goods supplied must be reported within 14 days supported with proof of purchase. We carry a 12 month warranty with all of our goods (excluding those marked as seconds), which have either a manufacturing or material defect.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Contacting us

Please contact us at the details below:

Postal Address:
Fine Furniture
Whilton Locks Garden Village
Whilton Locks
Nr. Daventry
Northamptonshire

Phone: 01327 844777
Fax:
Email: info@FineFurniture-Online.co.uk
Web: www.FineFurniture-Online.co.uk

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Fine Furniture or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Fine Furniture owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of Fine Furniture or the property of their respective owners and is protected by United Kingdom copyright laws.

Trademarks

All trademarks that appear on this site are the property of their respective owners.